Refund policy

Non personalised or made to order items can be returned within 14 days for a full refund (not including posting costs.  Personalised items and made to order items are non refundable unless faulty.  If items are faulty please email or contact us by telephone & we will assist you with your problem:

email:  bespoke-metalwork@outlook.com

telephone:  01685 375775 (Monday to Friday 9am to 3pm) or 07949 834521

Returns address for non made to order or personalised items:

Bespoke Metalwork Limited, 15 Oaklands Business Park, Ferndale, CF43 4UG

All items are to be returned by the cost of the customer.